Terms & Conditions

Exchange & Return:

Client is required to notify us about the reason within 3 days from receiving the shipment, otherwise it is deemed that the product was received in a good condition.

  • returns are not allowed.
  • Exchanges only allowed if an item is defective or incorrect measurements.

Adjustment policy:

  • If the customer incorrectly takes the measurements, we can adjust for free, and the delivery fee is paid by the customer which is 3 BHD.
  • If the error arises from our side concerning measurements or design, we will provide the adjustment free of charge and cover the associated delivery fee.

Shipping & Delivery:

  • The total amount is to be paid at the time of order placement. We kindly request that you verify the accuracy of all entered measurements prior to submitting your order.
  • The preparation period ranges from 10 to 14 working days; however, some items may require additional time.
  • Shipping to the Gulf Cooperation Council (GCC) region generally takes between 5 to 7 days.
  • WH Fashion Line shall not be held liable for delays in delivery resulting from an incorrect address provided by the customer.

Privacy Policy:

  • We will ask you to provide some of the information listed below when using this website, so please make sure that it will only be used in accordance with the privacy statement.
  • This policy may be changed or updated from time to time to meet requirements and standards by updating this page. You should check this page from time to time to ensure that you agree to any changes to the information collected.

What information is collected?

  • Personal information which may include your name, address, telephone number and email address.

Why do we collect this information?

  • We collect some information to facilitate and speed up the process of completing the application every time.
  • We may use this information to improve our products and provide better services to our customers.
  • We may send promotional emails periodically about new products and our offers.

Information Security:

  • Collected Information will not be used or shared with any other parties. We will disclose your delivery information to a third party for the purposes of order tracking or delivery. For example, we must share your address information to the delivery service to deliver the products you have ordered.
  • All credit/debit card details will not be stored or shared to any third party.
  • The Site may also disclose personally identifiable information in order to respond to a subpoena, court order or any legal process if necessary.
  • WH Fashion Line is a trademark registered with the Ministry of Commerce and Industry.